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Privacy Policy

Last updated: September 2026

OneDay Home Repair respects your privacy and is committed to protecting the personal information you provide to us.

Information We Collect

We may collect information you provide directly to us, including:

  • Name

  • Phone number

  • Email address

  • Service address

  • Photos or videos of the work you need completed

  • Details about your requested service

  • Payment and transaction information

We may also collect basic website usage information such as device type, browser type, pages visited, and general location through analytics or advertising tools where enabled.

How We Use Your Information

We may use your information to:

  • Respond to calls, texts, and service requests

  • Provide quotes and schedule work

  • Coordinate service professionals

  • Process payments

  • Communicate about your job

  • Improve our services and website

  • Send service-related messages

  • Prevent fraud or misuse

  • Comply with legal obligations

Service Providers and Contractors

We may share necessary job information with contractors or service professionals assigned to perform work for you. We may also use third-party providers for services such as payment processing, website hosting, communications, analytics, and advertising. We do not sell your personal information.

Photos and Job Information

Photos or videos you send us may be used to assess, quote, coordinate, and document your service request. We will not use identifiable photos of your home for marketing purposes without permission.

Payments

Payments may be processed through third-party payment providers. OneDay Home Repair does not necessarily store your complete payment card information directly.

Data Retention

We keep personal information only for as long as reasonably necessary for business, legal, accounting, customer service, and record-keeping purposes.

Your Choices

You may contact us to request access to, correction of, or deletion of personal information we hold about you, subject to legal and business record-keeping requirements.

Privacy and Security

We take reasonable steps to protect personal information from unauthorized access, misuse, loss, or disclosure. However, no internet or electronic communication system can be guaranteed to be completely secure.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact OneDay Home Repair in Toronto, Ontario at 647-875-4205.

hello@onedayhomerepair.ca

Instagram: @onedayhomerepair

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